Elegant Suites Westlake – A Favorite for Families in Hanoi
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Key details
About the Hotel
10B Dang Thai Mai Street, Hanoi,
-
Near West Lake
Perfect
9.2
9.6
/10
4.0
4.5
/5
Loved by Elegant Suites Westlake guests
Warm reception
Helpful staff
Excellent gym
Spacious apartment
Really good breakfast
"The swimming pool is large and a nice haven from the heat and noise of the city."
Alexander from United States
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"We got massages at night from the hotel and it was amazing, so comfortable and relaxing"
Kwong from Hong Kong
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"The apartment was full house and washing machine and dryer was a plus."
Desiree from South Africa
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5-star serviced apartments by West Lake in Hanoi
Accommodations
Elegant Suites Westlake offers 135 spacious apartments and penthouses designed for extended stays. Each apartment has a private balcony, a full kitchen with stove, microwave, and refrigerator, plus a washing machine and dryer. Room types range from studios to three-bedroom apartments, providing space for families and corporate travelers alike.
Dining
On-site Camellia restaurant serves gourmet Asian-fused French cuisine for lunch and dinner. The hotel provides a complimentary daily breakfast buffet with both local and international options. Room service is available for guests who prefer to dine in their apartment.
Wellness & Spa
The spa and wellness centre offers a full menu including couples massage, facial treatments, and body massages. Facilities include an outdoor swimming pool, a fitness centre, sauna, steam room, and hot tub. Guests can use the spa lounge and relaxation area, and the spa provides beauty services such as hair styling and colouring.
Family & Recreation
Children have access to a dedicated playground, a kids' club, and outdoor play equipment. The hotel also has a pool table and bicycle rental for family activities. The outdoor swimming pool includes a separate kids' pool and sun loungers.
Location & Services
The hotel sits by West Lake, a 5-minute walk from Phu Tay Ho and a short drive to Hoan Kiem Lake. Cultural attractions such as the Ethnology Museum and One Pillar Pagoda are within 2 km. Guests benefit from a 24-hour front desk, concierge service, tour desk, free private parking, and a shuttle service.
Highlights
Location: By West Lake, 5 min walk to Phu Tay Ho
Rooms: 135 apartments and penthouses with private balconies
Dining: Camellia restaurant with Asian-fused French cuisine
Wellness: Spa with couples massage and outdoor pool
Family: Kids' club and children's playground
Services: Free parking and 24-hour concierge
“In Hanoi's Westlake area, the serviced apartments offer a refreshing contrast to the city's bustle, where village-like charm meets modern comfort. What stands out is clearly their dedication to service, arranging everything from transport to insider tips. I found it a compelling choice for those who appreciate space and calm without sacrificing convenience.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Double Room Balcony
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Studio Balcony Garden View
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Two-Bedroom Apartment Balcony
2 persons
95 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's pool
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Jacuzzi
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Elegant Suites Westlake, guests are invited to savor delightful meals at Restaurant #1, a welcoming space where culinary traditions come to life. From morning till night, guests can indulge in authentic flavors while soaking in the scenic views from the charming panoramic restaurant.
Restaurant #1
Local and international fare
Ambiance
Charming panoramic restaurant located on the third deck
Key Offerings
Enjoy a welcome drink upon arrival and the unique option to have dinner served on your private balcony
Reservation
Not needed
Open daily from 10:00 AM to 9:00 PM for breakfast, lunch, and dinner
Elegant Suites Westlake Location
10B Dang Thai Mai Street, Hanoi,
Explore Hanoi
Local Highlights
Top Attractions
Activities
Dining
Entertainment
West Lake
30 minutes walking
A picturesque lake known for its sunsets, cycling paths, and cafes lining the shore, offering a serene escape from city life.
Ho Chi Minh Mausoleum
30 minutes walking
The final resting place of Vietnam's founding father, featuring impressive architecture and historical significance.
Tran Quoc Pagoda
30 minutes walking
The oldest pagoda in Hanoi, located on an island in West Lake, showcasing stunning architecture and tranquil surroundings.
Hanoi Botanical Garden
25 minutes walking
A beautiful green space with diverse plant species, perfect for leisurely strolls and picnics amid nature's beauty.
Ho Tay Water Park
16 minutes walking
A family-friendly water park featuring slides, pools, and wave machines, ideal for thrill-seekers looking for a fun-filled day.
Yoga Classes at A-Roaming Bodyworker
5 minutes walking
Relaxing yoga sessions in a serene atmosphere, perfect for unwinding and rejuvenating after a busy day of exploration.
Bao Wow
4 minutes walking
A casual eatery offering hearty Vietnamese bao and other local favorites in a cozy setting-perfect for a quick bite.
The Porch Smokehouse n' Grill
4 minutes walking
Rustic ambiance with delicious grilled meats and hearty sides, ideal for casual dining or family gatherings.
Los Fuegos
5 minutes walking
A vibrant restaurant specializing in Argentinian cuisine, featuring grilled meats and an extensive wine selection.
Work Room Four
10 minutes walking
A creative space hosting art exhibitions and workshops, ideal for those interested in local culture and creativity.
Thang Long Water Puppet Theatre
8 minutes driving
A traditional venue showcasing the unique art of water puppetry, offering enjoyable performances for all ages.
Tips on navigating the city
City Centre
Hanoi 6 min · 2.4 mi
Airports
Noi Bai International (HAN) 32 min · 13.2 mi
Cat Bi International (HPH) 187 min · 77.3 mi
Train
Ha Noi Railway station 7 min · 2.9 mi
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Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs VND 348894.68 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Number of floors:
15
Number of rooms:
50
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 473 verified reviews
9.2 /10
Perfect
96 %
Recommend
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.2/10
Free WiFi
9.2/10
Location
8.4/10
Staff
9.5/10
Value for money
9.1/10
Pros
Helpful staff
Spacious rooms
Huge swimming pool
Kitchen facilities
Cons
Pet flea bites
Guest reviews
based on 648 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Elegant Suites Westlake
What is the check-in and check-out policy at Elegant Suites Westlake?
Check-in is available from 14:00 and check-out is until 12:00.
What dining options are available at Elegant Suites Westlake?
The on-site Camellia Restaurant offers a complimentary daily breakfast buffet and a-la-carte lunch services.
Is there parking available at Elegant Suites Westlake?
Private parking is available on-site free of charge without reservation required.
What recreational facilities does Elegant Suites Westlake have?
The hotel features a seasonal outdoor pool, a rooftop pool, a fitness centre, and a spa & wellness centre.
What are the nearby attractions to Elegant Suites Westlake?
Nearby attractions include Hoan Kiem Lake and Ngoc Son Temple (3 km), the Ethnology Museum (2 km), and the One Pillar Pagoda (2 km).
What amenities are included in the rooms at Elegant Suites Westlake?
Rooms are equipped with air conditioning, a flat-screen cable TV, a safe, a washing machine, and a private bathroom.
Is breakfast included in the stay at Elegant Suites Westlake?
Breakfast is available for an additional charge of 348894 VND.
What language do the staff at Elegant Suites Westlake speak?
The staff at the hotel speak English and Vietnamese.
How far is Noi Bai International Airport from Elegant Suites Westlake?
Noi Bai International Airport is located 17 km from the hotel.
What services does Elegant Suites Westlake offer for business travelers?
The hotel provides facilities suitable for corporate housing and support for project assignments.
Are there facilities for children at Elegant Suites Westlake?
The hotel features a children's pool, a kids' club, and an outdoor and indoor playing area.